- Request a Return Material Authorization (RMA) Number
An RMA number and shipping instructions will be assigned immediately upon completion of the required information and agreement form
Fill out our Online RMA Request Form or download our:
- Installation Guide for DSTI Rotary Union Assemblies
Note: These instructions are intended to be used as a general guide, please consult the factory to discuss any specific questions related to your installation
DSTI Warrants, for a period of 2 years from the date of original delivery, its products to be free from defects in material and workmanship. DSTI's obligation under this warranty is limited to repair or replacement at its factory of any part or parts of said products which shall be returned to DSTI with transportation charges prepaid and which DSTI's examination shall disclose to its satisfaction to have been defective. Under no circumstances shall DSTI be held liable for loss, damage, cost of repair of consequential damages of any kind in connection with the sale, use or repair of any product purchased from DSTI.
- Return Policy
All electrical slip rings and assemblies, including electrical components, are non-returnable. All other stock products are subject to a 20% restocking fee.